A CARE and support at home company has been rated “Good” by the Care Quality Commission (CQC).
Oxfordshire DCA, in Chain Hill, Wantage, was rated good in all five areas by the health and social care watchdog after an inspection in June.
The five areas are: Is the service safe? Is the service effective? Is the service caring? Is the service responsive? Is the service well-led?
READ MORE: Good news as food hygiene ratings given to two Oxford restaurants
United Response, a charity that supports people with learning disabilities, autism and mental health needs, runs the company which provides care to people in their own homes across Wantage.
At the time of the inspection, nine people were receiving the regulated activity of personal care from the service as not everyone using the service needs personal care.
In a summary of the findings, the CQC said that staff were supportive and promoted “equality and diversity in their support for people”.
It said: “They understood people's cultural needs and provided culturally appropriate care. People were kept safe from abuse and harm, and staff knew how to report any suspicions concerning abuse.
“People's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life.
READ MORE: Council earns £120k in Zero Emission Zone fines within 6 months
“Relatives and staff spoke highly of the management; they found them approachable and supportive.”
The service was last inspected in April 2019 when it was also rated “Good”.
–
Read more from this author
This story was written by Gee Harland. She joined the team in 2022 as a senior multimedia reporter.
Gee covers Wallingford, Wantage and Didcot.
Get in touch with her by emailing: Gee.harland@newsquest.co.uk
Follow her on Twitter @Geeharland
A message from our Editor
Thank you for reading this story and supporting the Oxford Mail.
If you like what we do please consider getting a subscription for the Oxford Mail and in return we’ll give you unrestricted access with less adverts across our website from the latest news, investigations, features, and sport.
Follow us on Facebook, Twitter, Instagram and Tik Tok for more.
You can also join the conversation in our Facebook groups: stay ahead of traffic alerts here, keep up to date with the latest from court here, share your favourite memories of Oxford here, get your daily dose of celebrity news here and take some time out with news that will make you smile.
If you’ve got a story for our reporters, send us your news here. You can also list an event for free here.