• Thu. Jun 13th, 2024

Oxfordshire DCA in Wantage rated Good by CQC


Sep 2, 2022

A CARE and support at home company has been rated “Good” by the Care Quality Commission (CQC).

Oxfordshire DCA, in Chain Hill, Wantage, was rated good in all five areas by the health and social care watchdog after an inspection in June.

The five areas are: Is the service safe? Is the service effective? Is the service caring? Is the service responsive? Is the service well-led?

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United Response, a charity that supports people with learning disabilities, autism and mental health needs, runs the company which provides care to people in their own homes across Wantage.

At the time of the inspection, nine people were receiving the regulated activity of personal care from the service as not everyone using the service needs personal care.

In a summary of the findings, the CQC said that staff were supportive and promoted “equality and diversity in their support for people”.

It said: “They understood people's cultural needs and provided culturally appropriate care. People were kept safe from abuse and harm, and staff knew how to report any suspicions concerning abuse.

“People's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life.

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“Relatives and staff spoke highly of the management; they found them approachable and supportive.”

The service was last inspected in April 2019 when it was also rated “Good”.

Read more from this author

This story was written by Gee Harland. She joined the team in 2022 as a senior multimedia reporter.

Gee covers Wallingford, Wantage and Didcot.

Get in touch with her by emailing: Gee.harland@newsquest.co.uk

Follow her on Twitter @Geeharland

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